Customer Relationship Management

CUSTOMER RELATIONSHIP
MANAGEMENT

SYSLOGIK concentrates on the integration of ETL solutions and data analysis tools for your company. We make sure that we include the BI procedures and information systems that currently exist in your organization, and merge it with ours. We offer extensive BI solutions that are instrumental in understanding critical business measurements, eliminating waste, and empowering more strategic key choice-making.

Custom CRM arrangements & modules

Development

Microsoft Dynamics CRM

Full-cycle usage

SalesForce CRM

Coordination and custom add-ons development

CHOICE MAKING SUPPORT

Customer profiles: data collection, aggregation, history tracking
Customer segmentation rules automation
Reporting tool configuration
Cost-of-sale and resource allocation management
Market investigation and patterns following
Planning and scheduling tools
Issue-tracking tools
Task management tools
Dashboards and scorecards

CUSTOMER COMMUNICATION AND SERVICING

Call center automation
Inquiry repositories and processing
Customer help desk automation
Request handling automation
Customer access portal
Alerts and notifications automation
Integration with customers’ data transfer system and APIs

THE PATH TO SUCCESS

A profound understanding of our clients’ particular business necessities and our technical project skills are a necessity to succesfully complete any CRM advancement project. The result is an effective, practical, adaptable and simple-to-use CRM framework. We hope it allows your organization and customers to profit by successfully associating your business procedures with wise choice making. You can depend on us to bring your uncertainty about your IT investment to a minimum.

SYSLOGIK gives proficient help at all phases of CRM execution:

Development from scratch
Integration
Deployment
Existing arrangement update and augmentation
Research and consultation
Platform customization
User training
Support and maintenance